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Set up Auto top-up on your Oyster card

Find your Oyster card number

Your Oyster number in on the back of your Oyster card on the top right

Confirming that you are the card holder

  • We will ask you to confirm a security question and answer, or to give us details of the last journey you made with the Oyster card. The journey must have been made within the last 8 weeks (but not today).
  • If you have not yet provided us with a security question and answer, and you have not used the Oyster card to travel in the last 8 weeks you will be unable to create an account. Please make a journey using the Oyster card and try again the next day.
  • For further assistance, please contact TfL Customer Services on 0343 222 1234 (8am - 8pm).